Every leader faces tough times and that’s when leaders distinguish themselves and show who they really are. Leading others can be very difficult and can take great courage. Of course, it’s not that way all of the time. About 95 percent of the decisions a CEO makes could be made by a reasonably intelligent high school graduate. What is often required is common sense. But CEOs don’t get paid for those decisions; they get paid for the other 5 percent! Those are the tough calls. Every change, every challenge, and every crisis requires a tough call, and the way those are handled is what separates good leaders from the rest.
How do you know when you’re facing a tough call and need to be at your best as a leader? You’ll know when the decision is marked by these three things: Continue reading “Making The Tough Call”
The bottom line is that when the leader listens, the organization gets helter. Former Chrysler chairman Lee Iacocca asserted, “Listening can make the difference between a mediocre company and a great one.” That means listening to people up and down the line at every level of the organization to customers, workers, and other leaders.
Dallas-based Chili’s, one of the nation’s top restaurant chains, has prided itself in having leaders who listen. Norman Brinker, onetime owner and chairman of Chili’s, believes that responsive communication is the key to good relations with both employees and customers. He also has lean that such communication pays big dividends. Almost 80 percent of Chili’s menu has come from suggestions made by unit managers. Continue reading “Listening Can Improve the Organization”
One of the pitfalls that can stop potential leaders is the desire to focus on vision to the detriment of facing reality. But good leaders are both visionary and realistic. The Law of the Scoreboard in from John C. Maxwell book The 17 Indisputable Laws of Teamwork states, “The team can make adjustments when it knows where it stands.” In other words, reality is the foundation positive change. If you don’t face reality, then you will not be able to make necessary changes.
Bill Easum, president and senior managing partner in Easum, Bandy and Associates asserts, “Realistic leaders are objective enough to minimize illusions. They understand that self-deception can cost them their vision.” That was true for me. My high belief in people and my desire to protect people I loved got in the way of facing the truth—and being honest with them when their performance was hurting the company.
If you are optimistic, and you naturally encourage people, as do, then you may need to take extra care to look reality in the eye and keel’ yourself grounded. Continually cast a realistic eye on
• The Situation—it is often worse than you think.
• The Process—it usually takes longer than you think. • The Price—it always costs more than you think.
If you lack realism today, then you may lack credibility with others tomorrow. As people says, “Facing current reality is o: nasty, but necessary.”
Continue reading “Leadership Vision And Fantasy”