Tag: Human Behavior

Why Do People Quit?

As leaders, we’d like to think that when people leave, it has little to do with us.people quit 02 But the reality is that we are often the reason. Some sources esti­mate that as many as 65 percent of people leaving companies do so because of their managers. We may say that people quit their job or their company, but the reality is that they usually quit their leaders. The “company” doesn’t do anything negative to them. People do. Sometimes coworkers cause the problems that prompt people to leave. But often the people who alienate employees are their direct supervisors.

Most leaders can make a good impression on employees when they first meet. Add to that the optimism people have when they start a new job. They want a new job to work out. But over time, leaders will be recognized for who they really are, not who they are trying to appear to be. If a boss is a jerk, it’s only a matter of time before an employee knows it. Continue reading “Why Do People Quit?”

Why Do People Quit?
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Listening Problem-Solving

Listening Can Keep Problems from Escalating

A Cherokee proverb says, “Listen to the whispers and you won’t have to heartrust the screams.” Good leaders are attentive to small issues. They pay attention to their intuition. And they also pay close attention to what isn’t being said. That requires more than just good listening skills. It requires a good understanding of people, and it also means being secure enough to ask for honest communication from others and to not become defensive when receiving it. To be an effective leader, you need to let others tell you what you need to hear, not necessarily what you want to hear.

Gordon Bethune, former CEO of Continental Airlines, took this idea step further when he advised, “Make sure you only hire people who will be willing to kick the   door open if you lose direction and close it.  You may be able to ignore somebody’s opinion if you don’t like it, but if the person has the data to back it up, your intellect should be able to overwhelm your vanity.

A common fault that occurs in people as they gain more authority is impatience with those who work for them. Leaders like results. Unfortunately, that action orientation sometimes causes them to stop listening. But a deaf ear is the first symptom of a closed mind, and having a closed mind is a surefire way to hurt your leadership. Continue reading “Listening Problem-Solving”

Listening Problem-Solving
5 (100%) 3 votes

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GiottoPress by Enrique Chavez