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Steven Sample, in his book The Contrariety’s Guide to Leadership, writes, â€œThe average person suffers from three delusions:Â that he is a good liver, that he has a good sense of humor, and that he is a good listener.” Plus, Steven Sample says, “Many leaders are terrible listeners; they actually think talking is more important than listening. But contrariety leaders know it is better to listen first and talk later and when they listen, they d so artfully.
The positive benefits of being a good listener are much more valuable than we often recognize. According to Jim Lange in his book Bleeder-ship: