Tag: responsive communication

Why Do People Quit?

As leaders, we’d like to think that when people leave, it has little to do with us.people quit 02 But the reality is that we are often the reason. Some sources esti­mate that as many as 65 percent of people leaving companies do so because of their managers. We may say that people quit their job or their company, but the reality is that they usually quit their leaders. The “company” doesn’t do anything negative to them. People do. Sometimes coworkers cause the problems that prompt people to leave. But often the people who alienate employees are their direct supervisors.

Most leaders can make a good impression on employees when they first meet. Add to that the optimism people have when they start a new job. They want a new job to work out. But over time, leaders will be recognized for who they really are, not who they are trying to appear to be. If a boss is a jerk, it’s only a matter of time before an employee knows it. Continue reading “Why Do People Quit?”

Why Do People Quit?
5 (100%) 4 votes

Listening Can Improve the Organization

The bottom line is that when the leader listens, the organization gets helter. organzation improveFormer Chrysler chairman Lee Iacocca asserted, “Listening can make the difference between a mediocre company and a great one.” That means listening to people up and down the line at every level of the organization to customers, workers, and other leaders.

Dallas-based Chili’s, one of the nation’s top restaurant chains, has prided itself in having leaders who listen. Norman Brinker, onetime owner and chairman of Chili’s, believes that responsive communication is the key to good relations with both employees and customers. He also has lean that such communication pays big dividends. Almost 80 percent of Chili’s menu has come from suggestions made by unit managers. Continue reading “Listening Can Improve the Organization”

Listening Can Improve the Organization
5 (100%) 3 votes

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GiottoPress by Enrique Chavez